Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This sink and faucet combo is a real showstopper. It's like the star of my bathroom now! Every time someone walks in there, they're bound to drop a compliment or two about it. And honestly? I can't blame them. The glass vessel is just something else. The way it catches the light, adding this beautiful glow that makes everything look so elegant and high-end. It really has this unique charm about it that sets it apart from any other sink I've ever seen before. And't even get me started how perfectly the faucet pairs with it! You know when you find two pieces that just seem like they were made for each other? That’s exactly what this duo feels like. They complement each other in every way possible - style, color, design – everything is spot on! The whole set up has added such an upscale vibe to my bathroom space. Now stepping into my bathroom feels like walking into one of those fancy bathrooms at posh hotels or spas where every single detail screams luxury. So if anyone asks me whether getting this combo was worth it...Well duh! Not only does its aesthetic appeal make your jaw drop but also its functionality doesn’t disappoint either! This beauty isn’t all looks; she’s got brains too (if sinks could have brains).
Honestly, this combo has totally transformed my bathroom. The quality of both the sink and faucet is top-notch; they feel very durable yet look incredibly sleek.
I'm really impressed with how easy it was to install this. It came with clear instructions that made the whole process a breeze! 😊💪
Wow, I'm in love with this combo! The glass sink and faucet are simply stunning. They've become a real talking point in my bathroom now. Everyone who visits can't help compliment it! The water flow from the faucet is smooth & steady which is just perfect 😍
the aesthetic appeal of this combo cannot be overstated - it's chic, modern, and adds an elegant touch to any bathroom decor.
No issues months now! Installation straightforward too.
This combination of glass vessel sink and faucet has completely transformed my guest bath remodel project into something classy yet unique! From aesthetics point of view, it adds an elegant touch to any bathroom decor making it look chic and modern at the same time. But what really sets this combo apart is its quality – both pieces feel very durable yet look incredibly sleek giving off that luxurious vibe without breaking the bank! Installation was straightforward too which saved me much hassle – clear instructions were provided making the whole process super easy even for someone like me who isn't exactly handy around house repairs 😊 And did I mention how easy these are to clean? Just wipe them down with a damp cloth and they're good as new! This product truly offers value for money by combining style, function & ease all in one package!
this set has completely the look of my bathroomit's stylish, functional, doesn't take up much space and feels luxurious yet affordable 👏 It's been six months since installation without any issues whatsoever - no leaks or cracks!
The water flow from the faucet is smooth & steady without splashing everywhere which I appreciate.
recommend
Love how unique this product looks in our home! Adds a lot of character to our otherwise plain bathroom 💕
This sink and faucet combo is a game-changer. It's not just the aesthetic appeal, which is undoubtedly chic and modern, but also its functionality that impresses me. The water flow from the faucet is smooth without splashing everywhere - something I truly appreciate.
When I decided to give my bathroom a makeover, I knew this sink and faucet combo was the perfect fit. The glass vessel is absolutely stunning - it catches light beautifully, creating an almost ethereal glow in my bathroom. Its matching faucet only enhances its beauty; together they make such a statement But what really impresses about these pieces is their functionality too. The water flow from the faucet is smooth & steady without any splash issues which makes using them such joy time. Installation was surprisingly easy as well thanks to clear instructions that came along with them. Plus, maintaining these pieces has been as simple as wiping down with a damp cloth! It's been three months now since installation and so far there have been no issues whatsoever - no leaks or cracks!
Stunning combo, transformed my bathroom into a mini spa. 😍
i’m not usually one for reviews but i had to share about this...the glass vessel sink/faucet combination just oozes luxury at an affordable price point
I must say that this product really adds an extra touch of elegance to our washroom. It strikes the right balance between modern and classic design 🌟 Highly recommend for anyone looking to spruce up their bathroom decor.
this set has exceeded all expectations...it’s stylish functional & doesn’t take up much space 👏
Luxurious
Perfect balance between modernity and classic elegance 🌟
This product strikes the perfect balance between functionality and style. Not only does it provide smooth & steady water flow but also catches light beautifully creating an almost ethereal glow in my bathroom ✨
I've been using mine for over six months now without any issues whatsoever - no leaks or cracks!
From the moment I laid eyes on this sink and faucet combo, I knew it was going to be a-changer for my bathroom. The glass vessel is simply breathtaking with its ability to catch light in such a beautiful way. Paired with the matching faucet, they've become an artistic centerpiece that always draws compliments from guests. But what truly impresses me is their functionality - the water flow from the faucet is smooth & steady without any splashing issues which makes using them such joy every time. Installation was surprisingly easy too thanks to clear instructions provided along with them. Plus, maintaining these pieces has been as simple as wiping down with a damp cloth! It's been three months now since installation and so far there have been no issues whatsoever - no leaks or cracks!
The glass vessel catches light beautifully - ethereal glow ✨
so impressed with how easy it was to install this sink and faucet combination. clear instructions were provided which made the whole process a breeze 💪 plus, they're super easy to clean - just wipe them down with a damp cloth!
This was exactly what we needed for our small guest bath remodel. Simple yet classy!