Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The first thing that grabs your attention is the golden finish. It's so flawless; it practically gleams under the light. You can clearly they didn't skimp on quality when creating this beauty. Now let's talk about the ceramic basin that comes with it. It pairs up with the gold peanut butter does with jelly, an absolute match made in heaven! The white of the ceramic pops against the rich gold tones of the faucet, creating a stunning contrast that instantly elevates any bathroom decor to new heights. But here’s what really seals the deal for me: installation was a breeze! No fumbling around with confusing instructions or missing parts. Everything fit together as smoothly as clockwork which is always a major plus for DIY projects at home. And don’t even get me started on how practical and functional this combo is. The water flow from this bad boy is smooth and consistent without any annoying drips or leaks to worry about! In short, if you're looking to give your bathroom an upgrade that screams luxury but still keeps things super practical then look no further than this golden faucet and sink combo. Not only will your guests be wowed by its aesthetic appeal but you'll also enjoy using it every day thanks to its top-tier functionality.
I am totally in love with this product 😍. The gold plating on the faucet shines so brightly and gives such a luxurious feel to my bathroom.
The quality of both the sink and faucet surpassed my expectations. They look expensive but are surprisingly affordable! I couldn't be happier with this purchase 👌
these items look exactly as they do online maybe even better if possible 😉
This combo has added an elegant touch to our restroom. It's not only beautiful but also very functional - no leaks or drips at all!
Outstanding
i'm really impressed how well made these items are... they've breathed new life into my old boring bathroom making it look like a high-end spa 😊
I must admit, I'm totally smitten with this product 😍 The golden shine on the tap paired with the depth of that ceramic sink has completely transformed my powder room into something akin to a high-end spa. Not only does it look stunningly beautiful but also functions flawlessly - no leaks or drips at all! Plus, installation was as easy as pie 🥧 even for someone who isn’t particularly handy like myself! Seriously folks don’t hesitate buying this combo… its elegance will leave you and your guests impressed every single time.
Stunning gold faucet and ceramic sink combo. It's a bathroom showstopper!
The installation was easy peasy lemon squeezy 🍋, even for someone as non-handy as me! And let me tell you, that golden shine brings joy every time I walk into the room.
this is definitely worth every penny spent... solid build quality plus top notch design makes for one happy customer here 😉
cool
Both pieces were packaged securely upon arrival which I appreciated. After installing them, they looked just as good if not better than their pictures online!
just got this golden faucet and sink combo installed in my bathroom, it's absolutely breathtaking. the finish is flawless and the ceramic basin pairs with it seamlessly! definitely a must-have for anyone looking to upgrade their bath space 👍
I can't stop admiring how gorgeous this set looks in my powder room. The gold-plated faucet paired with a ceramic sink is truly eye-catching.
Stepping into my bathroom now feels like stepping into a luxury spa, all thanks to this golden faucet and ceramic basin combo. It's not just about the looks though; the functionality is top-notch too! The depth of the sink prevents water from splashing around when washing hands - a detail I didn't know I needed until I had it. Plus, that gold-plated faucet doesn't show fingerprints at all which is such a big win for me. Installation was pretty straightforward even for someone as non-handy as myself. And let's talk about how well-made items are... they've truly breathed new life into my old boring bathroom making it look high-end 😊 If you're thinking about getting this combo don't hesitate its elegance will surely impress your guests too!
Seriously folks, don’t hesitate buying this combo… its elegance will surely impress your guests too!
I'm absolutely thrilled with this golden faucet and ceramic sink combo. It's not only visually stunning but also practical. The gold finish is flawless, it doesn't show fingerprints which is a huge plus for me. And the ceramic basin? Perfect depth to prevent water splashes when washing hands!
Loving the no-fingerprint gold finish on the faucet. Big win!
Impressive
wow just wow... never thought i'd get so many on a sink and faucet before but here we are 🤷♀️
the gold finish on the faucet is simply stunning and doesn't show fingerprints... big win for me!
Love how easy it was to install, plus it’s super sturdy! This golden faucet and ceramic basin are definitely worth investing in 🌟
This product has taken my bathroom decor game up several notches. The design, quality, everything is just perfect!
The shine on that faucet though 👀... I'm obsessed! Plus, the sink has a great depth - no water splashing all over the place when washing hands.