Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Been using it for weeks and I've noticed a significant improvement in my relationship with my son. We understand each other more now.
this workbook is just wow...it’s helped us start conversations we never thought we could have...so grateful 😊
highly recommended 👍👍
No fancy jargon or complicated theories here - just simple, straightforward advice that works wonders.
This workbook has been a real turning point for our family. It feels like we’ve uncovered a valuable resource full of helpful insights and fresh perspectives. The pages are packed with practical tips that have helped us see new ways to connect with each other. What really stood out to me is how relevant the advice is. It’s not just theory or vague ideas — every tip feels like it’s addressing real challenges we’ve faced, and the suggestions are easy to put into action right away. But it doesn’t stop there. This workbook isn’t just about reading; it includes exercises designed to help you really think things through and apply what you’ve learned. These aren’t boring worksheets either — they encourage honest reflection on how we communicate and relate to one another. It’s sometimes challenging, but definitely worth it. Since working through the exercises, I’ve noticed our family bond has become stronger. We’re better at understanding each other, resolving conflicts more smoothly, and expressing appreciation more often. It’s made a meaningful difference in how we interact day to day. What surprised me most is that the improvements didn’t just stay within the family. I’ve found myself applying some of the lessons in other relationships too, which has been an unexpected bonus. This workbook has been a thoughtful and effective tool for us. If you’re looking to improve your family dynamics and build stronger connections, I’d highly recommend giving it a try. Your family will appreciate the effort, and you might be surprised at how much it can change things for the better 😊.
i love how easy it is to follow along...and the results? phenomenal!!!
❤️❤️❤️
Very helpful
Never thought we'd be able to have such open conversations with our teen...this guide made it possible 🙌
Ok
The techniques are easy to implement and incredibly effective. Seeing my relationship with my kids improve has been so rewarding 😇
This workbook has brought about a transformation in our family! It's brimming with insightful tips and hands-on exercises that have genuinely fortified our bond. 🤗
Easy to follow 👍
A real blessing for parents like me who find it tough to emotionally connect with their children.
I've been using this for a few weeks now and there's a noticeable enhancement in my relationship with my son. We understand each other much better.
👍
The conversation starters are simply mind-blowing! They've transformed dinner time into an enjoyable and meaningful experience. 👍👍
Clear guidance
i adore how simple it is to follow along...and the outcomes? astonishing!!!
If you’re a parent, you probably know how tough it can be to really connect emotionally with your kids sometimes. It can feel like trying to solve a puzzle with missing pieces. Well, this book might just be the help you need. Now, don’t roll your eyes just yet — this isn’t one of those self-help books that promise the world and don’t deliver. It’s actually full of practical advice that really works for parents who sometimes struggle to bond with their children on a deeper level. You know the feeling: you try to talk about feelings, and your kid looks at you like you’re speaking a completely different language. It can get frustrating fast. But this book gets right to the point with straightforward tips that you can actually use. It’s not just theory or fluff — there are real-life examples that make it easy to relate because, well, we’ve all been there. What I really liked is that you don’t need any special background in psychology or parenting to understand it. The author uses simple, clear language without any confusing jargon. That makes it easy to follow and apply in everyday situations. Reading this felt surprisingly relatable, almost like someone had peeked into my daily struggles and then handed me practical solutions. It’s honest, down-to-earth, and encouraging all at once. On top of that, the book offers ways to build trust and open communication gradually, which really helps when emotions are running high. It’s not about quick fixes but about making meaningful changes that last. So, if connecting with your kids on an emotional level sometimes feels like climbing a steep mountain, this book could be a great guide to help you find your footing. It’s made a real difference for me, and I think it could do the same for you.
We were always at odds before but now there's tranquility at home thanks to these techniques. Highly recommend!
An absolute treasure! This guide has become an indispensable tool in our household assisting us navigate through difficult conversations easily.
🔥🔥🔥
A gem of a find! This guide has become an essential tool in our household helping us navigate through tough talks easily.
super informative