Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it’s amazing how something so practical can be so stylish at the same time 💕 love that i don’t have to compromise aesthetics for utility anymore
This car dog hammock has been a wonderful addition to my car. it’s very sturdy and fits perfectly in the back seat. the side flaps are an excellent feature, protecting my car doors from scratches and dirt. my dog feels very comfortable and secure while riding. installation was straightforward and took only a few minutes. the material is high-quality, waterproof, and easy to clean, which is perfect for dealing with muddy paws and spills. it stays in place and doesn’t shift around while driving, even on rough roads. i’m very happy with this purchase and appreciate how it keeps my car clean and my dog safe. it’s also great for longer trips, providing a comfortable space for my dog to relax. highly recommend this to any dog owner looking for a reliable and effective car hammock.
My little dog doesn't feel very comfy with it
Effortless cleaning feature is a game-changer. Highly recommended!
Satisfactory
Stylish yet practical - that's what I love most about it. And cleaning couldn't get any easier than this.
This isn't just another dog accessory; it’s an investment into maintaining vehicle cleanliness without compromising style and comfort for your furry friend.
What initially drew me towards purchasing was undoubtedly its chic appearance but after using it extensively over several weeks what truly stands out is how effortless cleaning becomes.
i recently got this sturdy car dog hammock with side flaps and it's been fantastic. my dog loves it and it keeps my car incredibly clean. the side flaps are a great feature, providing extra protection for the doors from scratches and dirt. installation was quick and easy, taking only a few minutes. the material is durable and waterproof, making it perfect for handling muddy paws and wet fur. the hammock stays in place, even on bumpy rides, ensuring my dog feels secure and comfortable. cleaning is a breeze – just wipe it down or throw it in the washing machine. it’s made traveling with my dog so much easier and more enjoyable. i highly recommend this product to anyone who frequently travels with their furry friend. it’s a great investment to keep your car clean and your dog happy.
Not only does this product protect my vehicle from dirt hair and scratches caused by pets but also adds a stylish touch thanks to its sleek geometric pattern.
Stylish, easy to clean and versatile. Couldn't ask for more!
love how easy this product is to clean. Just a quick wipe down with a damp or sponge takes care of any stains or dirt. And for pet hair? A simple run-through with my car vacuum does the trick!
The versatility in installation options that this hammock offers is fantastic. Whether I need coverage for back seats, half seats or even trunks - it fits seamlessly everywhere providing unmatched protection.
This car dog hammock is exactly what i needed. it’s sturdy and the side flaps provide extra protection for my car doors. installation was simple and it fits perfectly in the back seat. the material is durable and waterproof, handling mud and water with no problem. my dog seems very comfortable and secure while riding. it’s also easy to clean – just wipe it down or throw it in the washing machine. it stays in place, even on bumpy rides. this hammock has been a great addition to my car. highly recommend it for dog owners.
superb
This car hammock has made traveling with my pet so much easier. Its chic appearance featuring beige and brown colors adds a touch of class to the vehicle, making it more than just a practical accessory.
This hammock is a godsend for pet owners! The beige and brown colors blend seamlessly with my car interior, while the sleek geometric pattern adds a touch of sophistication.
This car dog hammock has been a great addition to my car. it's very sturdy and fits perfectly in the back seat. the side flaps are a nice touch, protecting my car doors from scratches and dirt. my dog seems very comfortable and secure while riding. installation was straightforward and took only a few minutes. the material is high-quality and easy to clean. it stays in place and doesn’t shift around while driving. i’m very happy with this purchase. it’s perfect for keeping my car clean and my dog safe.
Love how seamlessly this hammock fits in my car.
The versatility in installation options that this hammock offers is truly impressive. Whether I need coverage for back seats, half seats or even trunks - it fits perfectly everywhere providing comprehensive protection.
The versatility in installation options that this hammock offers is truly impressive. Whether I need coverage for back seats, half seats or even trunks - it fits perfectly everywhere providing comprehensive protection.
The versatility in installation options that this hammock offers is truly impressive. Whether I need coverage for back seats, half seats or even trunks - it fits perfectly everywhere providing comprehensive protection.
The versatility in installation options that this hammock offers is truly impressive. Whether I need coverage for back seats, half seats or even trunks - it fits perfectly everywhere providing comprehensive protection.
Cleaning up after road trips has never been easier. A must-have!
i’m really impressed with this car dog hammock. it’s sturdy and the side flaps protect the car doors from scratches and dirt. my dog feels safe and comfortable while riding. installation was easy and it fits well in the back seat. the material is durable and easy to clean. it stays in place and doesn’t shift around while driving. this hammock has made traveling with my dog so much easier and cleaner. i highly recommend it to anyone looking for a reliable dog hammock for their car.