Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am absolutely buzzing with excitement about this basin set! It's just so much more than what meets the. First off, let me tell you, it is elegant and stylish in a way that's hard to put into words. The design has such finesse and grace that it instantly upscales any bathroom decor. But hey, don't be fooled by its delicate looks - this thing is as sturdy as they come. You know how sometimes things look pretty but are fragile? Well not this one! This basin set holds up like a champ against daily wear and tear. So if you're thinking of getting something long-lasting without compromising on style, then buddy you've hit the jackpot! Now let's talk about the gold finish. It adds an extra layer of luxury to your bathroom which can really take your breath away every time you step in there. Think royal vibes mixed with modern chic – now who wouldn't want their bathroom to radiate such class? And finally here comes my favorite part: quality and aesthetics rolled into one neat package! If these two factors matter to you (which they definitely should), then trust me when I say that this basin set won't disappoint.
Wow, this basin set is truly something else! Its radiant golden hue catches light beautifully and gives off an opulent vibe that instantly uplifts the mood each time you enter the room. Plus, it’s super sturdy and maintains its shine even after regular use!
the round golden ceramic basin set is truly something else! it looks so much better in person than in, gives my bathroom a rich feel.
This basin set has been the perfect addition to our newly renovated guest bathroom. Its unique design and gleaming golden color are always complimented by our visitors - we couldn't be happier!
Stunning design, golden finish adds a nice touch of luxury. 😍
i'm loving how stunning this piece looks in my powder room!! its golden hue shines beautifully under lights, giving an opulent vibe that i absolutely adore 🤩
I can't express how thrilled I am with round golden ceramic basin set! It has completely transformed my bathroom from ordinary to extraordinary. The elegant design, coupled with the radiant gold finish, gives off an air of sophistication that is hard to ignore. Every morning when I enter the washroom, it feels like stepping into a luxurious spa - all thanks to this beautiful piece. But it's not just about aesthetics; the basin is also incredibly functional and easy-to-clean which makes maintenance a breeze. And despite regular use, it still looks as good as new - no signs of wear or tear at all! This product truly combines beauty with durability and for that reason alone, I would highly recommend it.
The round shape of the basin fits perfectly into the corner of our small bathroom while providing plenty of space for washing up. And the gold color? Simply divine!
Absolutely beautiful basin set! It's the centerpiece of my bathroom.
Luxurious
just got mine today...wow!!! never thought a sink could look so good 😍 it’s like having functional art right at home.
Quality craftsmanship, exquisite design - a true showstopper!
Purchased this as part of our master bath remodel and I must say, I’m impressed! The craftsmanship is top-notch and its radiant golden glow adds just the right amount of glamour.
this little gem has transformed my dull old washroom into something outta interior design magazine!! love how it catches light n sparkles ✨✨
This round golden ceramic basin set was exactly what our master bath needed – a touch of elegance and luxury! Its unique design instantly catches your eye while its stunning gold hue adds warmth to our otherwise neutral decor. Plus, the quality construction ensures longevity so we know we’ll be enjoying its beauty for years to come. What surprised me most though was how much difference one single piece could make in transforming our restroom environment – now washing hands feels more like a lavish experience than a mundane task! And let’s not forget about cleaning – despite its intricate detailing, maintaining this basin is super easy which saves us both time and effort on upkeep.
Absolutely love it! The design is elegant and unique.
This ceramic basin set is such an eye-catcher! Its glossy finish reflects light beautifully which makes it stand out even more against other fixtures in our restroom.
cool
bought one for mom on her birthday..she can’t stop gushing about how pretty n classy it looks..best gift ever 💝💝
Stylish and functional - the perfect addition to my restroom!
I am absolutely in love with this basin set. The golden hue is mesmerizing and adds a touch of luxury to my bathroom that was missing before. It's not just about the looks, it’s also super durable and easy-to-clean - definitely worth every penny spent! Can recommend enough.
The golden hue of this basin set is truly mesmerizing. It adds a touch of elegance to our bathroom that was missing before.
The round shape fits perfectly in our small bathroom. Great buy!
From unboxing till installation - this round golden ceramic basin set exceeded every expectation I had! Its glossy finish reflects light beautifully making it stand out against other fixtures in my restroom while adding depth to space. The craftsmanship is top-notch too; you can tell just by touching that they’ve used high-quality materials ensuring sturdiness without compromising on style. Now every visit to the washroom feels like walking into an interior design magazine spread because of how well this piece complements our existing decor scheme (which was pretty simple before). Even guests can’t help but compliment how stunning it looks! And the best part? It’s super easy to clean – just a quick wipe down and it sparkles like new. So yes, I’m absolutely delighted with this purchase.
never thought i'd be so excited about a sink!! it's just so beautiful and shiny..almost don't want to use it 😂