Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This chair is not only good-looking but also super sturdy – it can handle all the roughhousing from my kids without any issue!
I've always been a fan of retro aesthetics, so when I saw these metal dining chairs, I knew they would be perfect for my. They're not just stylish but also extremely comfortable - it's like they were made to fit! The sturdy construction ensures that the chair doesn't wobble or squeak, and the metallic finish is easy to clean. It's truly a blend of form and function.
this isn't just another piece of furniture...it's become part of our family memories around the dinner table 💕
Solid construction, chic aesthetics, easy maintenance
When you have kids running around all day, durability becomes a top priority. These chairs are built like tanks – strong enough to withstand rough use from my ones while maintaining their elegance and charm. What surprised me was how comfortable they are; hours spent at the dinner table feel like minutes! Plus their vintage look adds such an appealing touch to our dining area.
these chairs have brought so much life to our dining room...everyone who visits us can't stop raving about them!
The charm of yesteryears combined with modern comfort – this chair nails it!
In this era where everything seems disposable, it’s refreshing to find something as solidly built as these metal dining chairs. Each one exudes quality craftsmanship with its sleek lines and robust build. But what really sets them apart is their comfort level - even after long periods of sitting down during family meals or game nights, there isn’t any discomfort whatsoever!
In love with my new chair. The metal finish gives it a cool edge while being super easy to clean
These vintage-inspired chairs are truly the standout pieces in my dining area. They're practical, stylish and oh-so-comfortable! 😍
The moment these chairs arrived at our doorstep we knew we had made the right choice! Their classic design instantly elevated our dining room decor while adding an undeniable sense of nostalgia that takes us back in time every mealtime. Not only do they look great but also offer exceptional comfort which makes every meal more enjoyable.
Excellent
These chairs are worth every penny spent on them! The design screams retro-chic without being overwhelming; instead it subtly enhances whatever space it occupies - be it your kitchen island or patio area. And let's talk about functionality: Easy-to-clean surfaces? Check! Sturdy construction? Double check!! Comfortable seating experience even after prolonged usage? Triple check!!!
recommend 👍
Adding these stylish yet durable chairs to our dining room was the best decision we've made in a while. They are not just aesthetically pleasing but also extremely comfortable and sturdy. The metallic finish is easy to clean, which is a huge plus for us with three young kids at home! We're so impressed by their quality that we're considering buying more for our outdoor area.
very comfy and stylish 👍
These metal dining chairs have been an absolute game-changer in our home decor journey. Their retro-inspired design has added character to our otherwise modern interior, creating a fascinating blend of old and new. But what truly sets them apart is their comfort level - it's unbelievable how something so sleek can be this cozy!
ok
I am absolutely smitten with these chairs! Their vintage appeal adds such charm to my kitchen space without compromising on practicality or comfort. Plus, they require minimal maintenance – just a quick wipe down keeps them looking as good as new. It’s rare to find furniture that combines style, durability and functionality so seamlessly.
wow
These chairs are a fantastic addition to my dining room. Love the retro look and they're surprisingly comfortable too!
recommend!
I was skeptical about metal chairs, but these are so comfy. Plus, their old-school design adds such character to our home.
Sturdy, stylish and easy-to-clean
Beyond happy with this purchase! These chairs have brought an element of nostalgia into our modern interiors. And let's not forget how comfortable they are!