Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's rare when something exceeds your expectations right out of the box but man have they nailed every aspect of this mobile cart! From the quality of the solid wood to how smoothly it moves around, everything screams premium. It's also super easy to assemble which is always a plus.
My favorite part’s gotta be the smooth wheels, so easy to move around.
The design is sleek yet practical…definitely a value for money buy!
Didn’t think I’d need one till I got it now can't imagine my life without this handy cart.
impressive
The natural wood texture blends in perfectly with my other furniture.
This storage table has made my life easier. It's sturdy and looks great too!
This Nordic Mobile Cart is an absolute gem! The design is sleek and modern, but what really stands out for me is its functionality - with plenty of storage space and smooth wheels that make it easy to move around. Plus, having a piece made from solid wood adds such a warm touch to my home decor.
I'm loving the mobile feature of this thing! Makes cleaning a lot easier.
It's like having an extra set of hands around the house. So convenient!
I was on the fence about buying furniture online but decided to take plunge with this one...and boy am I glad I did! It arrived well-packed without any damage whatsoever. Assembly was a breeze too thanks to clear instructions provided. Now that it’s all set up in our living room, we’re loving how much character & warmth it’s added!
Solid wood, solid construction, solid purchase 👍
This ain’t just a storage table…it’s also added such warmth to our living room décor!
Bought this as a gift for my mom who loves gardening...she uses it as her station now and couldn't be happier! She can easily move her tools & plants around thanks to those sturdy wheels. And when she's not using it for gardening? Well then we have ourselves an extra stylish storage table!
A little on the expensive side but hey good things don't come cheap right?
I was pleasantly surprised by how spacious it is...can store much more than it seems.
ok
Moving heavy stuff from room to room has never been simpler thanks to those sturdy wheels.
Looks great in my living room. The wood finish gives it an elegant touch.
This Nordic style storage table has truly been a blessing in our home! Its minimalist design adds an elegant touch to our living room while providing us with extra storage space.
The moment I saw this mobile cart, I knew I had found exactly what I was looking for! beautiful solid wood finish caught my eye but once we got it home and started it - boy oh boy!
Quality wood, smooth wheels. Worth every penny!
Got myself one of these bad boys recently…best decision ever if you ask me 😎 It’s sleek yet practical…I mean who wouldn’t want extra storage that also happens look good?
solid
It's rare when something exceeds your expectations right out of the box but man have they nailed every aspect of this mobile cart! From the quality of the solid wood to how smoothly it moves around.