Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got this as a gift for my husband who is into photography and he absolutely loves it. It's compact enough to take anywhere, yet powerful enough to capture high-quality footage from above. The battery life is also impressive; we've had up to 15 minutes of uninterrupted flight per charge which is just amazing!
Very good
damn i wish i could have my hands on it sooner!
This little gadget has become my favorite toy in no time! It’s super portable making it great for travel adventures, plus the camera quality is top-notch – I couldn’t believe how clear the images were when I took my first flight.
Genius.
good resolution
As someone who loves photography, this little gadget has exceeded all my expectations! With its dual-camera system delivering outstanding 8K resolution videos, I can now capture landscapes from unique perspectives during my travels.
Pricy but worthy
This drone offers excellent value for money without compromising on features or performance. With auto takeoff/land functions and an easy-to-use app interface, flying becomes effortless while capturing brilliant photos & videos at such high resolution.
Just got this fantastic mini drone as a gift and I am in love with it! It’s super portable which makes it great for travel adventures and the camera quality is top-notch – I couldn’t believe how clear the images were when I took my first flight.
The resilience of this drone against impacts and drops is impressive - something I unfortunately experienced while learning how to fly it properly. Despite these incidents though, no significant damage or decrease in performance was observed.
fun little device 🎮
The portability factor of this mini-drone deserves special mention – whether we're going on vacation or simply heading outdoors for some fun time together, carrying along this gadget doesn't require any additional effort at all.
GOOD 👍
This mini drone is perfect for beginners like me – sturdy and excellent.
I'm so glad I decided to purchase this mini drone! From its stunning 6K camera that delivers breathtaking aerial shots to its intuitive controls and stable flight - everything about it screams quality.
The compact size of this quadcopter makes it incredibly convenient for travel; when not in use, storing away isn’t a problem either due to its small footprint.
This little gadget has become my favorite toy in no time!
Purchasing this mini-drone has been one of my best decisions ever made! Its durable alloy structure ensures resilience against drops or accidents while learning how to fly properly.
Seriously impressed by the battery life on this thing! 😊🌅
This awesome budget-friendly drone packs many features including auto takeoff/land functions and easy-to-do tricks. The app is user-friendly and the camera delivers super clear images - strongly recommend to anyone!
cool
Got this as a gift for my husband who loves photography, he absolutely adores it! Its compact size yet powerful 6K resolution camera makes capturing high-quality footage from above an absolute joy.
Beautiful