Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its compact size makes it easy to carry around without compromising on functionality or performance.
If you're looking for top-notch imaging combined with user-friendly controls then look no further than this mini drone.
Wow!
The performance that this mini drone delivers is truly impressive! With professional-grade image quality from its two cameras and easy-to-use controls, it offers great value for money.
highly portable
OK
Superb quality and performance
Great value for money!
top helper
a fantastic piece of tech that’s easy to control
5 stars
this little guy packs a punch with its professional-grade cameras
Incredible!
😍
What I love about this drone is how user-friendly it is. Easy controls make flying fun!
good good
Will try to use it soon
Recommend
I recently made the decision to purchase this drone as a gift for my son, and I can confidently say that he absolutely loves it. From the moment he unwrapped his present, his excitement was palpable and has only grown since then. The camera quality of this particular model is highly impressive - it captures images with clarity and precision, making every flight an opportunity for breathtaking aerial photography. Moreover, one feature that significantly stands out is its battery usage. It's extremely high compared to other models we have tried in the past. This translates into longer flying times without needing frequent recharges, allowing my son to enjoy uninterrupted play sessions which adds great value to our investment. Another remarkable aspect about this drone is how easy it is to operate. The instructions included are clear and concise, leaving no room for confusion or misunderstanding even for beginners like my son who had never operated a drone before. This user-friendly nature makes this product not just enjoyable but also safe. The size of the drone deserves special mention too – it’s perfect! Its compact dimensions make traveling with it incredibly convenient; whether we're going on vacation or simply heading outdoors for some fun time together, carrying along this gadget doesn't require any additional effort at all. Additionally, when not in use, storing away this device isn’t a problem either due to its small footprint. In conclusion, purchasing this drone has been worthwhile both from an entertainment perspective as well as practicality point of view - offering excellent camera quality and battery life while being easy-to-use yet compact enough for travel and storage purposes.
top
I am absolutely thrilled to share my thoughts on what has been a truly fantastic purchase! The mini drone that I recently acquired has turned out to be an absolute gem, providing me with endless joy every time I use it. The first thing that caught my attention was the 4K camera this drone is equipped with. It delivers stunning aerial shots that can only be described as breathtakingly beautiful. Every image captured is crystal clear and filled with vibrant colors, making you appreciate the beauty of your surroundings from an entirely new perspective. However, what impressed me most about this mini drone was its resilience against impacts and drops - something I unfortunately experienced first-hand due to some initial mishaps while learning how to fly it properly. Despite these incidents though, the device proved itself very durable indeed! It managed to withstand all those bumps without any significant damage or decrease in performance. Purchasing this mini drone has been one of my best decisions ever made! From delivering stunning visuals through its 4K camera to having intuitive controls for easy operation; from offering stable flights for perfect captures to proving resilient against impacts – everything about it just screams quality and satisfaction 🚁💖
👍👍
Awesome budget drone with many features. Has auto takeoff and land and super easy to do tricks such as flips. App is easy to use and camera is super clear. Strongly recommend to anyone
Switchable between modes
This is my first GPS drone, I sincerely love it! extraordinary exceptional and so smooth to fly. Very inspired with the digicam first-rate as nicely. i've seen humans complaining approximately the camera exceptional and a few evaluations i hope that they understand you may cross into the app settings and adjust brightness and assessment and even your ISO.