Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK
No need for multiple appliances anymore – this one does everything and saves space too!
efficient
Absolutely love the three gears adjustable power (800W). Every meal comes out perfect!
this thing is awesome! Whether you’re simmering or frying, the temperature control is spot on 👌.
Absolute time saver – cooks efficiently while ensuring perfectly cooked meals every time 👏👏
No more juggling between different pots and pans thanks to this versatile multicooker – it does everything from stewing meat to steaming delicacies while saving valuable kitchen space.
versatile
The convenience of this multicooker is unmatched. With seven programmable settings, I can easily switch from making a hearty stew to frying up some veggies. Plus, the compact size fits perfectly in my kitchen.
Compact size, big performance! I can cook anything with it and it fits perfectly in my kitchen.
👌
Who knew such a small device could pack such a punch? Despite its compact size (10*10*4 inches), this little gem handles everything from hot pots to noodle boiling with ease and efficiency – all while saving valuable kitchen space! Not only does it eliminate the need for multiple appliances but also guarantees delicious results every time thanks to its precise temperature control.
ok
Never before have I come across an appliance as versatile as this multicooker! It’s like having seven different devices rolled into one handy gadget – ideal for anyone who loves experimenting with various cuisines without cluttering their countertop with numerous gadgets
I've used this multicooker for everything from stewing to stir-frying. It's a real jack-of-all-trades.
I used to dread the cleanup after cooking – especially when dealing with sticky residue on pots and pans. But that’s no longer an issue since I started using this multicooker! The non-stick compound bottom pot is super easy to clean, saving me so much time and effort.
love
This appliance is a true multitasker! It handles everything from stir-frying to dessert making with ease and precision. The non-stick compound bottom pot also makes cleanup quick and easy.
I love the versatility of this cooker - it's like having multiple appliances rolled into one handy device. From hot pots to noodles boiling, it does it all!
The adjustable power feature on this cooker ensures every meal comes out perfectly cooked – whether you're simmering soup or frying veggies. A must-have for any home cook!
Who knew one small device could do so much? This multicooker has truly revolutionized my cooking routine with its multitude of functions and precise temperature control.
🥳 Wow! This multicooker is an absolute game-changer in my kitchen. Now I can make noodles, soups, stews and even fry foods in one device! Its multifunctionality saves me so much space and time - no need to juggle between different pots and pans anymore!
As someone who loves cooking but hates the clean-up afterwards, this multi-use cooker has been a lifesaver. It works great as a soup pot, noodle boiler... you name it! Plus, cleaning up after using it is super easy which leaves me with more time to relax after meals.
I can't express how much I appreciate the convenience multicooker brings to my kitchen. With seven programmable settings, it's like having a personal chef ready to whip up anything from hearty stews to sizzling stir-fries. Plus, the compact size means it doesn't take up too much space on counter - an absolute win-win situation.
Cooking has never been easier thanks to its 7 programmable settings. A true multitasker 🌟