Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The versatility is off the charts! I mean, one minute you're cooking up a hearty stew, letting those flavors meld together perfectly over hours. The next thing you know, you've got it cranked up high for a quick and easy stir-fry.'s like having an army of chefs at your disposal. And speaking of compactness...This thing really knows how to make the most out of its size without hogging up too much space on my countertop. I gotta say though; beyond its functionality and size, there's also something to be said about its simplicity. No confusing buttons or unnecessary features – just straightforward usability which makes whipping up any dish an absolute breeze.
It's got programmable settings for all your cooking needs and that just blows my mind. Imagine this – instead of cluttering up your counter space with a slow cooker, rice cooker, steamer who knows what else - bam! You've got all those functions rolled into one neat package. Talk about convenience at its! Whether you're in the mood for some comforting soup on chilly nights or need to steam veggies for dinner in record time; whether you're craving fluffy rice or planning to slow cook some beef stew - this bad boy has got your back. The beauty lies in its versatility - from breakfasts to dinners and everything in between; it can handle it all without breaking a sweat. Plus, cleaning up afterwards is such a breeze since there are fewer dishes involved.
I gotta tell you, I was pretty skeptical at first. You know how it is - an appliance that claims to do everything? But this multicooker seriously blew my mind. Before stumbling upon this gem of a kitchen gadget, I had resigned myself to the fact that cooking would always be a tedious task. An array of pots and pans cluttering up the countertop, not to mention the cleanup afterward. It was just too much hassle. It's been such a game-changer for me personally because now I can whip up meals without having several different appliances taking up space on my counter or stove top which means less mess for yours truly. Another cool feature of this multicooker is its user-friendly interface – no complicated buttons or settings here folks! Just simple controls making it super easy even for those who aren’t exactly tech-savvy.
CE certified? That gives me peace of mind knowing I'm using a quality appliance.
The included accessories make cleanup easy - less scrubbing more eating!
I can't believe how convenient this cooker is...saves valuable space and eliminates multiple appliances 🙌.
This little gem handles everything with ease...stir-fries to desserts 😋
I'm absolutely over the moon with this multicook. I never thought one appliance could do so much! It's like having personal chef in my kitchen, ready to whip up anything from sizzling stir-fries to hearty stews and even desserts. And the best part? The non-stick compound bottom pot makes cleanup a breeze. No need for endless scrubbing after cooking anymore.
The non-stick bottom pot makes cleaning a breeze. Cooking and cleanup all done quickly - just perfect!
👍 This multicooker saves me so much kitchen space! Plus, the adjustable power feature ensures my meals are cooked perfectly every time.
No need for multiple pots anymore! This thing does it all – hot pot, noodles boiler, even dessert making!
This multifunctional cooker has been an absolute game-changer in my kitchen routine. The fact that it can handle everything from stewing to stir-frying is just amazing, not to mention how convenient it is to have seven programmable settings at my disposal. Plus, its compact size doesn't take up too much space on my counter - which is always a bonus!
i am amazed by its efficiency; precise temperature control means no more undercooked or overcooked food 👏 .
👍👍
the non-stick compound bottom pot is a lifesaver, so easy to clean after cooking.
LOVE THIS
Cooking used to be a chore, but not anymore! With this multicooker, I can now try out different recipes and techniques with ease - thanks to its seven programmable settings. Whether it's stewing meat for hours or quickly frying up some veggies, this cooker handles everything perfectly.
This cooker has become my go-to appliance; whether I'm making soup or frying up some veggies, it works like a charm!
I appreciate the quality assurance that CE certification provides. Knowing I'm using safe products is important to me 👍 .
The adjustable power feature ensures every meal comes out just right - no more guessing games with temperatures!
It’s amazing how much you can do with this one little machine! From hot pots to desserts...it does it all!
recommend
It’s small but mighty! Perfect size for my tiny kitchen and does everything from frying to steaming.
Superb
i love how compact yet powerful this thing is! perfect for any small kitchens out there 😊