Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
You know how sometimes less is more? Well, that's totally the case here. The simplicity of its design doesn't take anything away from its appeal - if anything, it adds to it. It’s like every little detail has been carefully thought out and nothing extra has been added just for the sake of it. There are no frills or unnecessary additions – everything about this piece screams elegance and sophistication in a way minimalism can. And then there's the perfection part! Oh man, you wouldn’t believe how perfect this thing is unless you see it yourself! It hits all those sweet spots between style and functionality without trying too hard or coming off as pretentious.
This coffee table has really elevated my living space, love the rattan texture!
I'm obsessed with this nordic design, it's so elegant and chic.
The craftsmanship on this table is top-notch. You can tell it’s high quality.
Seriously love with this coffee table. It transformed my room into an elegant paradise!
i never knew i needed a rattan coffee table until now 😍
The beauty of this piece isn't loud or flashy; instead, it subtly draws attention to itself with understated gracefulness that leaves an impression long after you've moved on to other things. You could easily place it anywhere around your space and watch as people stop mid-sentence just to admire its sheer awesomeness! So yeah, if I had to sum up my thoughts about this one: What a beautiful piece indeed! The minimalist design? Just perfect 👌 Trust me folks; you won’t be disappointed with this gem.
this minimalistic beauty fits perfectly in our modern home 🏠
Not only does it look good, but it's also really practical with a spacious surface.
I'm not usually one for reviews, but this table deserves praise. It’s just stunning!
The simplicity yet elegance of this piece blew me away! A great purchase indeed.
This minimalist rattan coffee table was exactly what I needed to complete my living room decor.
It's the perfect blend of modern and traditional, absolutely adore it!
With this coffee table, my living space feels like a page out of an interior design magazine.
I'm in awe of the craftsmanship - you can tell they've paid attention to every detail.
👍 👍 👍
Absolutely adore this piece, it's so elegant and chic with its nordic design.
This rattan coffee table has seriously transformed my room into an elegant haven!
I'm not usually one to write reviews but I couldn't resist for this beauty - truly stunning!
The simplicity of this coffee table blew me away, yet it exudes such elegance. A great buy indeed.
never thought i'd need a rattan coffee table until now 😍 fits perfectly in our modern home
No assembly needed and super sturdy! Worth every penny spent on it.
Recommend
Loving the minimalistic style paired with luxurious feel - exactly what I was searching for.
This little gem has really elevated my living space, loving the texture of rattan!