Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Highly recommend! It's durable, stylish, and the LED lights are such a cool feature.
From unboxing to enjoying – everything was hassle-free with this coffee table. Love that I can change up the vibe anytime with just one click on the remote.
i've always been into unique pieces and this one certainly didn't disappoint...the music sync feature is too cool...
This coffee table is not only functional but also incredibly trendy. The marble finish pattern gives it a classic touch while the LED lights make it modern.
This isn't your average coffee table - from its high-gloss surface to adjustable LED lights, every detail screams sophistication!
Stylish and functional, this table is a must-have!
Easy to assemble, easier to love. Great purchase.
This table is the epitome of modern design! The marble finish gives it an elegant touch while the RGB add a fun, contemporary twist. It's not just pretty to look at though - it's also sturdy and easy to clean. Couldn't be happier with this purchase!
The marble finish adds an elegant touch. So chic!
Who knew a coffee table could be so entertaining? This one has completely transformed our movie nights with its adjustable LED lights that sync perfectly with music. Plus, it was surprisingly simple to install and feels really durable.
Love the adjustable lighting feature! Perfect for setting moods.
Durable construction with a high-gloss surface - what's not to like?
I'm in awe of how beautiful this coffee table is! Its high-gloss surface shines beautifully under the light while the marble pattern adds a sophisticated touch. But what I love most about it are the LED lights - they create such an immersive atmosphere during gatherings.
It's more than just a coffee table... It's an experience!
Never thought I'd rave about furniture but here we are...this isn't your average coffee table folks! From its stunning marble finish to its innovative lighting feature – everything screams luxury and sophistication. And did I mention how sturdy yet sleek looking it is?
A perfect blend of classic and modern design elements
This LED Marble Coffee Table is simply stunning.
Installation was a breeze even for someone as non-handy as me. The instructions were clear and all tools were included which made things much easier on my end. Now that it’s up, I’m absolutely loving how solid and stylish this coffee table looks in my living room!
From unboxing to enjoying – everything was hassle-free with this coffee table. The installation process was straightforward and I appreciate how sturdy it feels despite its modern design. Plus, the ability to change up the vibe anytime with just one click on the remote is simply amazing.
it’s easy on the eyes and even easier to clean.
This isn't your average coffee table - every detail screams sophistication! From its high-gloss surface that’s easy to clean thanks to being waterproof, adjustable LED lights creating an immersive atmosphere in my living room, and music sync feature taking entertainment nights up a notch...I'm beyond thrilled with this purchase.
the remote control makes it so convenient. total win-win situation here 👏
What an amazing centerpiece for my living room! The compliments keep pouring in 😊
I've received countless compliments ever since I got this coffee table! It perfectly complements any interior style while offering functionality through adjustable lighting options. Not only does it look stunning but also feels really solid and durable...
The modern design combined with classic marble finish pattern of this piece has truly enhanced my living room decor. Plus, it's super easy to clean which makes maintenance a breeze...