Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, let me tell y'all about this luxury loveseat sofa bed! It's like a dream you never want to wake up from You know that feeling when're so comfortable it feels like you're sleeping on a cloud? Yeah, that's exactly how it is with this beauty here. The memory foam they've got in there strikes the perfect balance between soft and firm. too squishy where you feel like you're sinking into quicksand but not too hard either that it feels like lying on a plank of wood. No siree, this one hits the sweet spot bang on! And oh boy, don't even get me started its dual functionality! When I'm not using it as my cozy little snooze station, guess what? It transforms into an elegant lounger. And trust me when I say 'elegant', because this thing adds some serious style points to my compact living room without taking up much space at all. I mean come on now... who wouldn't fall head over heels for such comfort and elegance rolled into one neat package? Definitely worth every penny spent and then some more!
I never really had a clue about what chillin' out truly felt like until this lounger came into my life. I'm totally head over heels for it See, when you're talking about relaxation, there's the kind where you flop on your couch after a long at work or school. That's cool and all but then there's this whole other level of kicking back that I didn't even know existed till now. This isn't just any ol' chair we're talking about here...no sirree! This is something else entirely. I mean seriously...this thing takes lounging to another dimension altogether. You sink into it and instantly feel as if all your worries are melting away in some magical way. It’s like being cradled by fluffy clouds while sipping on sunshine cocktails - metaphorically speaking of course! Plus, the comfort factor is through the roof with this baby! We're not just talking cushy surface here; every inch of this beauty has been designed to make sure you’re feeling nothing less than pure bliss from head to toe. And don’t get me started on how much I absolutely adore its look too! It fits right in with my decor without missing a beat and adds such a cozy vibe to my space…totally love it!
I can't say enough good things about this loveseat bed! The memory foam is incredibly comfortable and makes for a perfect's sleep. It's also very easy to convert from a couch to a bed, which has been great when we have guests over. Plus, the design is sleek and modern - it really adds an elegant touch to our living room. Despite its compact size, it feels whether you're sitting or lying down on it.
I love how luxurious it feels to sit or lie down on this piece furniture. Worth every penny!
What a gem!
no words can express how comfortable this euro lounger is... best buy ever!!
Our new favorite spot in the house!
this memory foam sofa bed feels so luxurious, can't believe how comfy it is 👌
This Lounger brings ultimate relaxation at home
This Euro Lounger is not just furniture; it’s an experience of luxury and comfort combined in one piece. The memory foam cushions are so plush that they make every lounging session feel like I'm floating on clouds. Converting it into a bed couldn’t be easier – such practicality in design! Its compact size fits perfectly even in my small apartment yet provides ample space for relaxation.
wow...just wow! never thought I'd find something this good for my tiny apartment 😍 so comfy yet stylish, and fits perfectly without taking up much space. converting it to a bed or back to a lounge chair is super easy too.
It's just perfect!
Highly recommended!
Fantastic product! Memory foam is super soft, making sleepovers more enjoyable for our guests.
saves space and still looks elegant
The best part about this product? It's not just a pretty face; the level of comfort when sitting or sleeping on it is unparalleled.
this convertible loveseat has taken relaxation to another level 🙌 the memory foam feels heavenly whether sitting or sleeping on it...and let's not forget about how easily it transforms from sofa to bed - no hassle at all
😍
Just got this euro lounger last week and I'm already obsessed with it! It's luxurious yet practical, offering comfort that you wouldn't believe until you try it yourself. Plus, its sleek design adds an extra touch of class to my small living area.
It's not just a couch or a bed - it's an investment in relaxation.
simply amazing
The moment I sat down on this convertible loveseat sofa bed, I knew I had made the right choice. The memory foam cushioning envelops you with unparalleled comfort while maintaining excellent support for your back. When converted into a sleeper mode, my guests have always praised its cozy nature as well as the luxurious feeling they get sleeping on it.
I love everything about this product: its plush feel, chic look and multipurpose functionality are beyond compare. Perfectly sized for smaller spaces but doesn't compromise on comfort or style one bit 👏
sofa by day, cozy sleeper by night - perfect solution for unexpected guests!
sleek design + top-notch comfort = best purchase ever 🙌