Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The steam extraction function on this capsule brewer makes frothing milk so effortless! Now I can enjoy creamy cappuccinos and lattes right at home without needing any barista skills. It's compact yet powerful enough for both home and commercial use - truly impressive!
Love this
This espresso machine brings an authentic Italian café experience right into my home! With its steam extraction function for easy milk frothing, I can now whip up creamy cappuccinos and lattes whenever I crave them. Plus, it’s compact yet powerful enough for both home and commercial use – what more could you ask for?
I love how this coffee maker blends functionality with safety - the plastic body remains safe to touch even when hot thanks to its heat preservation function, while the overheat protection ensures peace of mind during operation. And let's not forget about the generous capacity; brewing 4-5 cups at once has never been easier!
This brewer's steam extraction makes frothing milk a breeze. Love my morning cappuccinos!
Compact, powerful and safe - this espresso machine ticks all the boxes.
I've always been a coffee lover and having this Italian Espresso Coffee Machine in my kitchen has elevated my daily caffeine fix to new heights! The steam extraction function makes frothing milk so effortless that even I can whip up creamy cappuccinos and lattes like a pro barista. Plus, the compact size means it fits perfectly on my countertop without taking too much space.
Experience authentic Italian flavors without leaving home. Truly an impressive machine.
Generous capacity meets convenience in this easy-to-use coffee maker.
This espresso machine is a fantastic addition to my kitchen. Its generous capacity allows me to brew 4-5 cups of rich, aromatic coffee in one go - perfect for when I have guests over or need a caffeine boost during busy mornings. The manual pump pressure operation lets me customize the intensity and richness of each cup, making every sip an indulgent experience.
The manual pump pressure operation allows for customized brewing - fantastic feature!
Wow! This semi-automatic capsule brewer is fantastic! Makes rich and intense espressos just how I like them. Not only does it deliver on taste but it’s also compact enough not to take over your entire countertop - a win-win situation!
I am amazed by the quality of this espresso machine and its easy milk frothing feature! Now making creamy cappuccinos for myself every morning has become an effortless task.
💖💖 If you're looking for a safe and reliable way to make great tasting coffee at home, look no further than this little beauty of an appliance. With overheat protection built-in, there's one less thing to worry about while brewing your favorite cuppa joe ☕️
The customized brewing option on this espresso machine really makes all the difference - now everyone in our household can have their coffee exactly how they like it without any fuss or hassle 😊
I was skeptical at first but boy was I wrong! This device delivers true Italian flavor right into my mug every morning 🇮🇹☕️ Its convenient size fits perfectly even in our crowded kitchen space.
No more mediocre cups of java for me since getting this baby; the steam extraction function whips up such smooth lattes – simply divine!
👍 This espresso machine is a game changer. It's compact, easy to use and the coffee it produces is just amazing - rich, full-bodied and aromatic. I'm so glad I made this purchase.
I've been using this semi-automatic capsule brewer for about a month now and it hasn't disappointed! The overheat protection gives me peace of mind knowing that safety has been prioritized in its design.
Wow, what an incredible machine! It’s like having my own personal barista at home. The taste of Italy in every cup makes my mornings so much better!
This espresso machine with manual pump pressure operation is perfect for all coffee lovers out there who want to take control of their brewing process. Trust me, you won’t regret buying this one!
The built-in steam extraction feature on this device really takes the cake – making creamy cappuccinos has never been easier or more delicious 😋
This little gem fits perfectly into our kitchen space without taking up too much room; plus it delivers authentic Italian espressos which are absolutely divine ☕️👌
Absolutely thrilled with how safe and reliable this espresso machine is! With overheat protection included, I can enjoy my morning coffee routine worry-free 🙌
If you’re looking for convenience coupled with quality then look no further than this semi-automatic capsule brewer – trust me your tastebuds will thank you 😉