Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh man, this espresso machine is absolutely a hidden treasure! It's like finding an oasis in the desert I mean, it brews up 4 to 5 cups of that liquid gold all in one shot. Can you believe it? Saves me so much time and energy morning when I'm trying to get my caffeine before heading out for the day. I used to fumble around with those single cup machines, waiting forever just to fill my travel mug. But now? Boom! One quick brew session and I've got enough java for me and some folks who happen to drop by.
This espresso machine has seriously upped my coffee game. The manual pump pressure operation lets me customize each cup to perfection. It feels so good knowing that I've made my own barista-quality drink right at home.
🌟🌟🌟🌟🌟 I'm absolutely in love with this espresso machine! The authentic Italian flavors are amazing, it's like being transported to a café in Rome every morning. Plus, the size is perfect for my small kitchen. Highly recommend!
I'm impressed with the manual pump pressure operation of this coffee maker. I can now adjust my coffee's intensity just how I like it.
The plastic body feels durable and safe to touch even when hot, thanks to its heat preservation function. Very thoughtful design.
What sets apart this espresso machine from others is its ability to bring out rich and intense flavors from each capsule; all credit goes to its manual pump pressure operation which lets you adjust intensity as per your liking - now isn't that wonderful? Compact yet powerful enough for both home and commercial use, it surely deserves applause!
no more worrying about overheating issues because this little guy has got over protection. peace of mind while brewing
👌 👍
this capsule brewer makes creamy cappuccinos so effortlessly with its steam extraction feature...my mornings are never dull anymore 😊
The overheat protection feature on this brewer is a real game-saver. It's comforting to know that I can enjoy my cup of joe without any worries about overheating or potential damage to the machine.
Safe, reliable and easy-to-use - what more could I ask for from a coffee maker? Highly recommend!
I love that it's so easy to make frothy milk for cappuccinos. No need for an extra gadget!
Having this semi-automatic espresso machine feels like having a little piece of Italy in my own kitchen! Every cup brings out authentic Italian flavors that transport me straight to an Italian café. And with its built-in steam extraction function, whipping up creamy lattes or cappuccinos has never been easier!
This machine has brought the authentic Italian café experience right into our home! It's simply amazing.
I'm loving how compact this espresso maker is. It doesn't take up much space on my countertop, yet delivers great tasting coffee every time.
Safety comes first with this brewer! The overheat protection feature really puts my mind at ease.
This espresso machine offers more than just convenience; it offers control too! Thanks to the manual pump pressure operation feature, I can adjust the strength of my coffee according to what suits my taste buds best at any given moment – talk about personalized brewing!
This coffee machine is truly one-of-a-kind! Its plastic body is durable yet safe to touch even when hot – thanks to its heat preservation function. As someone who tends to be clumsy in the morning, I appreciate this thoughtful design as it ensures safety while handling the machine during operation.
A taste of Italy right at home – that’s what this espresso machine gives! The flavor is so authentic, you'd think you're in an Italian café.
Ok
Ever since I got this semi-automatic capsule brewer, my mornings have been transformed! It's not just about the convenience of brewing 4-5 cups at a time, but also the taste. Every sip takes me on an Italian adventure with its authentic espresso flavors. The manual pump pressure operation is another feature that impresses me - allows for customization according to my preference. Whether I want a strong shot of espresso or something milder, this machine delivers.
The overheat protection feature on this brewer gives me peace of mind every time I use it. Knowing that there are built-in precautions against overheating helps me enjoy my cup of joe without any worries. And let's talk about how many cups you can make at once - perfect for hosting brunch parties or serving guests after dinner!
This espresso machine is a dream come true for any coffee enthusiast. From its generous capacity that allows brewing 4-5 cups of espresso in one go, to the steam extraction function for easy milk frothing - every feature has been designed keeping user convenience and taste preferences in mind. The manual pump pressure operation lets me customize my brew according to how strong or mild I want it to be.
Truly amazing!!
I appreciate how safe this coffee maker is! With its plastic body that has a heat preservation function, it's safe to touch even when hot. Plus, the added feature of overheat gives me peace of mind knowing that safety isn't compromised while brewing my favorite morning beverage.