Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This foot massager is everything I needed and more. The shiatsu massage is intense and thoroughly works out all the knots and tension in my feet. The heat therapy is soothing and perfectly warm, making the experience even more enjoyable. The air compression feels like a gentle, comforting squeeze. It’s so easy to use and the relief is almost immediate. I use it every evening and my feet have never felt better. The pain I used to experience after long days has significantly decreased. It’s a high-quality product that’s built to last. I love that I can customize my massage with different settings. It’s become an essential part of my nightly routine. Highly recommend this to anyone looking to improve their foot health and experience some serious relaxation.
I can't get over how much relief I experience from using this machine - it's truly incredible and worth every penny.
i can't believe how much relief this foot massager brings. after just one session, my feet feel completely rejuvenated. the shiatsu massage is powerful and really works out the tension in my feet. the heat therapy is perfectly warm and adds another level of comfort. the air compression is gentle yet effective, providing a soothing squeeze that feels amazing. it's easy to use and has multiple settings so you can customize your experience. i use it every night and it has made a huge difference in my overall foot health. my feet are no longer sore and tired after long days. it's a fantastic product and i highly recommend it to anyone in need of a good foot massage. you won't be disappointed!
I've been using this foot massager for a few weeks now and it’s absolutely fantastic. The shiatsu massage is deep and thorough, really working out all the tension in my feet. The heat therapy adds a soothing warmth that feels heavenly, especially after a long day. The air compression feature is like a gentle hug for your feet. It’s incredibly easy to use and the relief is immediate. I find myself looking forward to using it every night. My feet feel rejuvenated and I’ve noticed a significant decrease in foot pain. This is definitely a must-have for anyone with tired, achy feet.
A must-have for anyone dealing with sore feet regularly; the shiatsu massage combined with heat therapy provides such relief!
This foot massager is a fantastic addition to my self-care routine. The shiatsu massage is deep and effective, working out all the tension in my feet. The heat therapy is soothing and provides a comforting warmth. The air compression feels like a gentle squeeze, which is very relaxing. It's very easy to use and the relief it provides is immediate. My feet feel rejuvenated and I’ve noticed a significant decrease in foot pain. This is definitely a must-have for anyone with tired, achy feet.
This foot massager is simply amazing. The shiatsu function is deep and effective, working out all the knots and tension in my feet. The heat therapy adds a nice, cozy warmth that makes the experience even more enjoyable. The air compression is gentle but firm, adding an extra layer of comfort. It's very easy to use and the relief it provides is almost instant. My feet feel so much better after each session. It has become an essential part of my relaxation routine. Highly recommend this to anyone looking for foot relief.
this little machine works wonders on my achy feet
This is the best foot massager I’ve ever used. The shiatsu massage is powerful and hits all the right spots. The heat therapy adds a comforting warmth, and the air compression gives a gentle squeeze that's very relaxing. It's easy to use and the relief is almost instant. My feet feel rejuvenated after each session. It’s become an essential part of my daily routine. Highly recommend this to anyone with tired feet.
i cannot express how much this foot massager has helped me. the shiatsu massage is powerful and hits all the right spots, providing incredible relief. the heat therapy is the perfect temperature, making the experience even more relaxing. the air compression feels like a gentle squeeze, which is very comforting. it's very easy to use and the results are immediate. i use it every night and my feet feel amazing. it's made a huge difference in my daily routine. highly recommend!
Pampering myself has never been easier than with this massager.
i'm truly in bliss every time i use this massager, it's like having your own personal masseuse at home without the hefty price tag! theiatsu massage and heat are just perfect after a long day spent running errands or working out at the gym. honestly, didn't know my feet could feel so amazing until I tried this wonder-machine!
Pampering myself has never been easier than now with the help of this wonderful machine - it really does make a difference in reducing foot pain.
Wow, this massager is incredible! The heat therapy feels like a warm blanket on my tired feet. It's truly therapeutic and I can't believe how much relief it gives me.
This product has been a lifesaver for my tired feet.
This foot massager has been an absolute blessing for my weary soles. The shiatsu massage combined with the heat therapy works wonders, it's like having a personal masseuse at home!
What a fantastic find! This foot massager has been an absolute godsend. After long hours on my feet, the heat therapy provides such soothing relief. The air compression feature feels like actual hands kneading away all the tiredness from my weary soles. I can't stress enough how much this little machine has improved my quality of life.
i can't believe how amazing this foot massager is. the shiatsu feature is incredibly effective at relieving my foot pain and the heat therapy adds such a relaxing warmth. the air compression feels like a gentle squeeze, making the whole experience even better. it's super easy to use and has quickly become a nightly ritual for me. after a long day, this is exactly what my feet need. highly recommend!
A must for anyone with sore feet, truly therapeutic!
Works well enough for everyday use. The heat and air compression are good, but the shiatsu massage could use a bit more power. Overall, it’s a decent foot massager.
Love this foot massager! The heat therapy is so soothing.
wow, just wow! never knew my feet could feel this good
This electric foot massager with heat therapy is everything you need to pamper your tired toes. It works wonders on achy feet.
wow, just wow! didn't know my feet could feel so amazing until I tried this massager. Truly therapeutic!
This electric foot massager is everything you need to pamper yourself right at home! It works wonders on achy feet and leaves them feeling refreshed and rejuvenated. Plus, there's something about that warm heat therapy that makes me feel as though I've had a spa treatment - simply incredible!