Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Speak Your Light practice from this course has helped me express myself more confidently at work and home—no more fear of perfection!
I've tried many mindfulness practices before but none have made calmness such an accessible daily habit like this one does. Can't recommend enough!
The blend of affirmations and mantra in these meditations helps me feel grounded even on hectic days; it’s become my go-to stress relief tool.
Awesome
Just downloaded this meditation series and I'm already feeling the benefits. The tracks are short, perfect for squeezing in between busy moments. Love how it combines breathwork, body scan and affirmations - really helps to clear my mind.
I've been using these guided meditations daily and they're a lifesaver! They help me reset on demand anytime I need it. Plus, the Speak Your Light track has boosted my confidence immensely!
This audio course is incredible! It's so easy to follow along with simple language that doesn't require overthinking. Also love that it encourages building a ritual for daily calmness.
These meditations have truly helped ease my anxiety. The body awareness exercises make me feel grounded and connected to myself again. Can't recommend enough if you need some stress relief!
Highly recommended
Never thought an audio course could be so effective in reducing stress levels! These guided meditations provide clarity like nothing else I've tried before 🙌
Totally hooked on this series 💕 Each meditation is quick yet impactful, fitting perfectly into my hectic schedule while bringing emotional balance back into my life.
Love this guided meditation series! The Golden Reset track is my go-to for anytime calm. Morning, mid-day, or night - it's always there to help me reset and regain clarity. 🌼
🔥🔥🔥🔥🔥🔥
The affirmations in this series are so empowering! They clear mental fog and have helped me access my inner guidance with ease. Simple language makes them easy to follow without overthinking.
This has been perfect for getting back into mindfulness after some time away from consistent practice. Short, effective meditations that fit right into my day!
I'm loving the body-based relaxation techniques here - breathwork, body scan...they make me feel calmer instantly.
Very helpful
👍
Love the anytime utility of this meditation series. I've used The Golden Reset in the morning, during lunch breaks, and even before bed—it's a lifesaver for someone with an unpredictable schedule like mine.
I'm new to mindfulness practices but found these meditations easy to follow thanks to their simple language. No overthinking here, just pure relaxation and clarity!
The breathwork combined with mantras really helped me feel calmer on stressful days. It's amazing how soft body awareness can change your state of mind.
Super informative 🔥
As someone who struggles with mental fog, this audio course has been invaluable in helping me think clearer by easing mental noise—my productivity has definitely improved!
❤️❤️❤️
I was looking for short yet effective meditations between busy moments and got exactly what I wanted! This series is perfect for anyone craving gentle ways to unwind throughout the day.