Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
life changing!!!
Love this audio course! It's my go-to for quick resets during the day. The breathwork and body scan techniques really help me clear mental fog and find inner calm.
This series has become a part of my daily routine. The tracks are short, easy to follow, and super effective in calming the mind.👌
What I appreciate most is how it helps me speak with ease. The throat chakra practice does wonders for my confidence in expressing myself.
The Golden Reset track is a lifesaver - perfect anytime I need a breather, be it morning or night!
not bad
New to mindfulness? This is your answer! It’s simple language makes it so accessible – no overthinking needed!
Absolutely love that these meditations fit into my busy schedule so easily - they're designed for quick repeats throughout the day when you need them most.
Love this meditation series! It's been a lifesaver between work meetings. Just press play and instantly feel calmer, clearer, more grounded. Plus the tracks are short enough to fit into my crazy day.
Must read 🔥
The body-based relaxation techniques have helped me tap into inner peace I didn't even know I had. My mental fog clears with each listen, making way for clarity and confidence.
I've always struggled with public speaking but the throat chakra practice has made a noticeable difference. Speaking up at work feels easier now.
excellent
Newbie to mindfulness here 🙋♀️ This audio course is easy-to-follow thanks to its simple language and clear prompts – no overthinking required!
Replay-friendly? Absolutely yes! These tracks are perfect for quick resets throughout the day without feeling repetitive or boring.
nice ❤️
I've tried many guided meditations but nothing compares to this one. The body-based relaxation techniques really help clear my mental fog and I'm thinking clearer than ever before!
This audio course is perfect for beginners like me who want something simple yet powerful. The language is easy to understand and the practices are not at all intimidating.
The 'Speak Your Light' track has truly helped me express myself with more confidence and intentionality in my daily life. Love how it focuses on expression rather than perfection.
Amazing guide
I appreciate how these meditations encourage building a daily habit of calmness instead of being an occasional fix. This practice has brought so much ease into my life 😊
With each listen, I feel more grounded and balanced emotionally. This isn't just about temporary relief; it's about creating lasting calm that extends beyond the listening session itself.
Just downloaded this meditation series and wow, it's a breath of fresh air! The Golden Reset track is perfect for any time of day. I can already feel my mind clearing up. 🧘♀️
Super helpful 🔥
This guided meditation series is great for those busy days when you need a quick reset. Each track is short yet effective, making it super convenient to fit into my schedule.