Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This espresso machine has completely transformed my mornings. The 20Bar pressure extraction system delivers a perfect balance of flavors and aromas that's hard to resist. Plus, it saves me time and money from making those expensive coffee runs.
recommend
The sleek design of this automatic espresso coffee machine fits perfectly on my kitchen countertop. It's compact yet offers all the features I need for a cafe-quality experience at home - including an integrated milk bubble maker for creamy cappuccinos!
I'm thoroughly impressed by how simple it is to operate machine. The intuitive controls and easy-to-follow instructions make brewing my favorite drinks a breeze. And with the hot water steam function, I can enjoy robust espressos or soothing teas anytime.
The compact design of this machine is perfect for my small kitchen counter space. Plus, it looks sleek and modern!
Great coffee machine
As someone who enjoys a good cup of coffee, I can confidently say that this espresso machine has been a game-changer. The 20Bar pressure extraction system ensures the perfect balance of flavors and aromas in every single brew. It's like having your own personal barista at home! Plus, with the integrated milk bubble maker, making creamy cappuccinos and lattes is as easy as pressing a button. But what truly sets it apart for me is its design - sleek and space-saving, it fits seamlessly into my kitchen countertop without taking up unnecessary room. And let's not forget about the simple operation - even someone who isn't tech-savvy (like myself) can effortlessly brew their favorite drinks thanks to intuitive controls and easy-to-follow instructions.
What an amazing investment!
This little wonder has elevated my daily routine beyond belief! From crafting strong espressos to frothy lattes, each cup is customizable just how I like it. Plus, every sip feels like embracing the rich tradition of Italian coffee culture.
Who knew such a compact device could deliver so much? This espresso machine isn't just easy-to-use; it also elevates your daily routine by providing you with cafe-quality beverages right at your fingertips.
👍👍👍
What a fantastic investment this has been! Not only does this compact machine fit seamlessly into my kitchen countertop but its simple operation allows me to effortlessly brew my favorite drinks. Now, I can impress guests or treat myself to cafe-quality beverages without even leaving home!
everything's fine
This little wonder has completely transformed our mornings at home. From the strength of our espresso to the frothiness of our milk, we're able to customize each drink exactly how we like it - all while embracing the rich tradition of Italian coffee culture with every sip.
Who knew that such a small device could deliver so much?👍👍 This automatic espresso coffee machine doesn't just look good on my kitchen counter; it also provides an unparalleled cafe-like experience right at home! From robust espressos to soothing teas, there are plenty of hot beverages you can enjoy thanks to the hot water steam function. Moreover, you're able to customize each drink according to your preferences – from the strength of your espresso to how frothy you want your milk – allowing for an individualized experience with every sip.
The rich taste produced by its high-pressure extraction system rivals any expensive cafe out there while saving time
What struck me first was how sleek and modern this automatic espresso machine looks on our countertop but then came all these amazing features that have transformed our daily routines entirely.
ok
I love it!
i am loving the hot water steam function! now i can enjoy both espressos and teas anytime.
I'm absolutely in love with this machine! It's like having my own personal barista at home. The ability to customize each drink to my liking is a game changer. Now, I can enjoy cafe-quality coffee without even stepping out of the house. 😊
Nothing beats waking up and starting my day off right with the perfect cup of coffee from this machine. It's incredibly easy to use and saves me so much time the morning!
This automatic espresso machine has truly elevated our coffee experience! We used to spend a lot on expensive coffees daily, but now we can make them ourselves whenever we want - saving us both time and money.
A huge fan here – the machine is perfect for impressing guests with café-quality beverages. It’s like having a little piece of Italy right in my kitchen! 🇮🇹
I bought this as a birthday gift for myself and it’s one of the best decisions ever made. Super convenient, easy-to-use and provides that ultimate café experience at home.