Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've always been a fan of vintage pieces, and this small tea table is no exception. From the moment it arrived at my doorstep, I was struck by its high-quality construction and the care that clearly went into crafting it. It's not just a table - it’s a work of art that adds an old-world charm to my modern apartment. The solid wood gives off such warmth and character, making any room feel more inviting instantly. Furthermore, its versatility has been quite impressive as well; whether used as a side-table or plant stand, it never fails to add style to any setup. And let me tell you about all the compliments! Friends can't help but notice and admire this charming piece during our cozy evening gatherings around cups of tea ☕ . Truly worth every penny spent!
The nostalgia that comes with this vintage designed table is priceless! Not only does it enhance the overall look of my space but it's also quite practical for various activities - from evening teas to morning reads.
There is something about this small tea table that makes it so much more than just a piece furniture. It's an embodiment of rustic charm and vintage elegance, carefully crafted into a timeless masterpiece. The moment I laid my eyes on it, I knew it was exactly my home needed - that touch of warmth and character. Its solid wood construction speaks volumes about its quality, leaving no room for doubt about its durability. But beyond the practicality, lies an aesthetic appeal that is simply irresistible; there's just something incredibly charming about how perfectly it blends with any decor style - be it modern or traditional. And let me tell you – versatility! Whether used as a side-table or a plant stand, this little gem never fails to impress.
wow
This little tea table is the perfect addition to my living room! The charm really ties everything together.
I appreciate
The vintage look of this table adds a touch of elegance to any room!
A must for anyone who appreciates quality craftsmanship.
This rustic beauty has quickly become one of my favorite pieces in our home!
was pleasantly surprised by the high-quality construction of this small tea table
this thing oozes charm! i've gotten so many compliments on it from friends
💖
The design is simple yet stylish, adding a lovely rustic vibe to my home.
This wooden gem has added such warmth and character to our space.
i couldn't be happier with how sturdy and reliable this thing turned out to be definitely worth every penny
Versatile enough for various uses around your house – as a side-table or even a plant stand
Nostalgic yet timeless at once!
From the moment it arrived, I was impressed with its quality and aesthetics. It’s a perfect balance of practicality and style.
Has sparked many interesting chats over cups of tea ☕
You can tell care went into making it.
This small tea table adds an old-world charm to my modern apartment. Love how unique and stylish it looks.
i adore this little beauty! 👌
Ties together everything in my living room perfectly.
looks too lux for its price
Oozes charm and character.