Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this audio course! I'm a busy mom, always on the go, and these five-minute resets have been lifesavers. The gentle coaching is just what I need to refocus my emotions and regain my energy. 😊
This is perfect for those chaotic mornings when you're feeling overwhelmed before the day even starts. A quick mental reset helps me start with gratitude instead of stress - so helpful!
As a caregiver, having calming tools at hand has made all the difference in my routine. This isn't some complicated program; it's practical advice that works even when there's background noise or kids running around.
❤️
The three-step system covering mind, emotions and energy in coordinated sessions is genius! Immediate wins like posture shifts and grounding techniques make me feel lighter right away.
This audio course gets it: parenting can be tough but self-care shouldn’t be another chore on our list. With its compassionate guidance that meets us where we are, it’s become an essential part of my toolkit as a parent 👍
Clear guidance
I love how it fits into my schedule without any hassle! Just five minutes and I'm good to go again - refreshed and recharged. Plus, the gratitude reframes are such a mood booster! 😊
The three-step system is perfect for me as it covers mind, emotions, and energy all at once. The immediate wins from breathing exercises and posture shifts are truly amazing!
This isn't just an audio course - it's a lifeline for exhausted parents like me who barely have free time. Its practicality is its biggest strength; no complicated programs or long sessions required.
🔥🔥🔥
It’s great that all techniques can be done with kids around because let’s face it – we rarely get moments of silence as parents! This has been a real help in steadying my day-to-day life 👍🏽
Wow, this audio course is a lifesaver! I was feeling so overwhelmed and just five minutes of listening helped me reset my emotions. The gratitude reframes are simple yet effective.
Must read
This has been perfect for fitting self-care into my hectic schedule as a parent. It's practical and doesn't require me to find extra time or quiet space – it works even with kids around!
👍
Love how this caters specifically for parents like us who're always on-the-go. It's not some complicated program but rather quick calming tools that help between tasks and bedtime routines. Highly recommend!
As someone who prefers audio coaching over reading lengthy instructions, this hit the spot perfectly! Just press play and move from feeling stretched thin to steady in no time 👍
Informative
This has been so helpful for me as an exhausted parent. The quick gratitude reframes and light movement tips are easy to follow and really effective. It feels like self-care that fits into my schedule!
I've tried other programs before but they were too complicated. This one is different, it's gentle, practical, and works in just five minutes! No perfect silence required which makes it very doable.
❤️❤️❤️
As a caregiver who needs quick calming tools between tasks this has been invaluable. The timed venting helps regulate my emotions without taking up too much time.
I appreciate the compassionate tone of the guidance - no judgment here! Plus I can repeat the routine anytime for steadier days...feeling lighter already 😊
Downloaded this audio course for a quick mental reset and it's been incredible. The guidance is so soothing, I can feel the overwhelm melting away in just 5 minutes. 🙌