Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seriously impressed by how easy this machine is to maintain. It's a dream come true.
👍
With 1000ML capacity, it's perfect for hosting coffee mornings at my place 🏡
The moment I laid eyes on this stainless steel beauty, I knew we were meant to be. The large water tank capacity of 1000ml is perfect for my caffeine-fueled household, and the fact that it's transparent makes monitoring a breeze. But what really won me over were the detachable components - they make cleaning up after myself so much easier, saving precious time in my busy schedule. And did I mention the cup warmer feature? Now even if I forget about my coffee while working, it stays hot!
This product’s large water tank and straightforward maintenance are absolute game changers – I’m loving it!
The convenience of having a removable drip tray cannot be overstated - no more mess when using larger cups.
mornings are now complete with piping hot coffee from this amazing appliance ☕️❤️
Absolutely thrilled with how straightforward cleaning is due to those detachable accessories 💯
What sets this espresso machine apart from others on the market is not just its sleek design but also its functionality and ease of use. The spacious 1000ML water tank means less time spent on refilling and more time enjoying delicious espressos at home or work. Cleaning up afterwards couldn't be simpler thanks to the detachable accessories – no need for complicated disassembling or scrubbing hard-to-reach areas anymore!
A big shout out to whoever thought of including a cup warmer in an espresso machine. This feature enhances both aroma and taste significantly.
This machine’s detachable drip tray accommodates even my biggest mugs. So convenient!
With this gem I'm able to serve hot drinks all day thanks to the handy cup warmer 🌟
As a coffee lover, I've tried my fair share of espresso machines and this one is by far the best. The large 1000ML water tank means I can make multiple cups without constantly refilling it. Plus, the transparent design makes monitoring so easy! But what really sets this machine apart are its detachable components - they make cleaning an absolute breeze. And let's not forget about the cup warmer feature; no more lukewarm coffee for me!
Easy to clean and maintain plus it delivers deliciously rich espressos every time what more could i ask for?
What a fantastic machine! The 20 Bar Stainless Steel Espresso Machine has completely transformed my mornings. The coffee it produces is absolutely divine, and the milk frother adds that extra touch of luxury. Plus, there's even a cup warmer to keep everything at the perfect temperature. I couldn't be happier with this purchase!
The best part about waking up is knowing that I'll soon have a hot cup of freshly brewed espresso waiting for me thanks to this wonderful machine! This one ticks all boxes: looks good (love how shiny & stylish it looks), works well (the 20 bar pressure really does make a difference) & practical (milk frother & cup warmer). Highly recommended!
☕️👌
This Stainless-Steel Espresso Machine has been nothing short of amazing since its arrival at our home last month. It's become our go-to for the perfect cup of coffee every morning, and even in the afternoons when we need a little pick-me-up. The 20 bar pressure ensures that each espresso shot is perfectly extracted with all its rich flavors intact, making it taste just like what you get at your favorite café. Not to mention the milk frother which adds an extra layer of creaminess to your drink if you're into lattes or cappuccinos. And let's not forget about the cup warmer – a feature I didn't know I needed until now! Keeps my coffee warm while I complete other tasks around the kitchen.
Finally an espresso machine that doesn't require complicated maintenance love it👏
Cleaning up after making coffee has never been so simple with the detachable components!
A must-have!
My drink stays hot longer ☕️🔥
Detachable parts are such a blessing makes cleanup so much easier💫
This machine is truly top-notch! Its high-pressure system ensures optimal extraction of flavors resulting in deliciously strong yet smooth espressos every time. Plus, having features such as milk frother and cup warmer makes this machine worth every penny spent on it!
Great coffee machine.