Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestellia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestellia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely adore how versatile this smart bin is; battery or USB charge options make life much easier. What more could you ask for?
I'm thrilled with this smart bin! It's automatic, waterproof and electric. Checks all my needs off the list. A+ product!
This sensor bin is a godsend in my kitchen. Its large capacity means less trips to take out the garbage - a huge time saver for someone as busy as me.
finally found something worth spending on! love how it keeps my space clean with its uv disinfection feature 👍
The compact size of this trash can fits perfectly into any corner of our home without sacrificing on capacity - brilliant design!
This smart trash can has been an amazing addition to our bathroom. It's so convenient not having to touch anything when throwing away rubbish!
Absolutely adore how versatile this smart bin is; battery or USB charge options make life much easier 🙌
wow, what a great way to promote healthier living spaces! The UV disinfection function is superb 🌟
This smart bin has been an amazing addition to our bathroom.
👍
the compact dimensions make this trash can perfect for my small kitchen
large capacity means fewer trips outside to take out the trashli
absolutely adore how versatile this bin is
no more touching dirty lids thanks to its responsive sensor...
Huge time saver.
worth every penny 👍
Who knew a simple household item like a trash can could offer such an elevated user experience! This state-of-the-art waste bin stands out with its clever sensor technology that automatically opens the lid as you approach, making it incredibly easy and hygienic to use. The 18-liter capacity is more than sufficient for daily usage in most households, reducing the frequency of emptying chores. Its compact size ensures it fits comfortably in any corner without occupying too much space. But what truly makes this product shine is its waterproof feature – no more worrying about leaks or unpleasant odors permeating your home. The electric operation further enhances usability ensuring smooth and quiet performance every time. Design-wise, it's sleek, modern look adds a touch of sophistication to your kitchen setup. In conclusion, I am nothing but delighted by my new purchase!
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The 18L capacity of this Smart Sensor Trash Can is perfect for my large family. The automatic feature ensures that I don't have to touch the lid, which keeps my hands clean and germ-free. Plus, being waterproof means no damage from accidental spills or leaks. And did I mention how sleek and modern it looks? 😍
This 18L Smart Sensor Trash Can is the ultimate home accessory! Its automatic function saves me time and effort, while its waterproof quality guarantees longevity. Plus, the electric aspect adds that modern touch to my kitchen decor.
Superb!
The best part about this bin is how easy it makes waste disposal. No need to manually open or close the lid; just wave your hand over the sensor and voila! Truly a great purchase for any household.
This isn't just any ordinary trash can; it's a revolution in garbage management systems at home! With an impressive 18L capacity, this Smart Sensor Trash Can provides ample room for daily waste without needing constant emptying. What sets it apart though is its intelligent features: automatic opening/closing mechanism controlled by sensors ensuring you never have to physically touch the bin again (a godsend especially during flu season!) Additionally, being waterproof means no more worrying about accidental spills ruining your trash can or causing unpleasant odours – making cleaning much easier too! The fact that it runs on electricity further enhances convenience as there’s no manual intervention required whatsoever. In short, investing in this product was one of my best decisions ever!
Never thought I'd rave about a trash can but here we are! This one’s got everything you need: auto-functionality, water resistance & electricity powered operations – all wrapped up in an attractive package!
Loves it.